Refunds and Returns Policy
Thank you for choosing Beach & Co Events for your event needs. We strive to provide exceptional service and ensure your complete satisfaction. Please review our refunds and returns policy below:
Non-Refundable Deposits
- Initial Deposit: Any initial deposits made upon booking are non-refundable. This deposit secures your event date and services.
- Custom Items: Custom items, such as custom shirts or personalized décor, are non-refundable once production begins.
Cancellation Policy
- Cancellation Prior to Event Date: If you need to cancel your event, please notify us as soon as possible. The following cancellation fees will apply:
- Cancellation 30 days or more prior to the event: A 50% refund of the remaining balance (excluding the non-refundable deposit) will be issued.
- Cancellation 14-29 days prior to the event: A 25% refund of the remaining balance (excluding the non-refundable deposit) will be issued.
- Cancellation less than 14 days prior to the event: No refund will be issued.
Force Majeure
In the event of unforeseen circumstances beyond our control, such as natural disasters, acts of God, or government restrictions, we may be unable to fulfill our obligations. In such cases, we will make reasonable efforts to reschedule or provide alternative arrangements. If rescheduling or alternative arrangements are not possible, a partial or full refund may be issued at our discretion.
Please note:
- Refunds will be processed within 14 business days of the cancellation request.
- Refunds will be issued to the original payment method used.
- Any additional fees, such as taxes or service charges, are non-refundable.
If you have any questions or concerns regarding our refunds and returns policy, please don’t hesitate to contact us.